Terms of Service


Envision Appointment Alerts by RoarningSurf, Inc.

Last Updated August 25, 2011

Summary Terms & Conditions:  Envision Appointment Alert mobile text messages are intended for recipients over the age of 13 and are delivered via US shortcode 54499. There are no premium charges, however, Messaging & Data Rates May Apply. This service is available for subscribers on most providers within the US. Many international carriers are also supported. For help, text HELP to 54499, email support@roaringsurf.com, or call 321-285-2131. You may stop your mobile subscription at any time by sending a text message STOP to short code 54499. Your phone must have text messaging capability.

Terms on this page applies to subscribers who sign up for Appointment Alerts managed by Salons / Spa's using the Envision Appointment Alert service.


NOTE: The Envision Appointment Alerts Service is not intended for children under 13, and Envision Appointment Alerts does not knowingly collect information from children under the age of 13. Some Envision Appointment Alerts users may classify and rate their message content for recipients with 21 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword.

Service Description


Envision Appointment Alerts by RoarningSurf, Inc. allows mobile subscribers to receive SMS messages from businesses for the reason of appointment reminders and direct chat with the business.

Cost


There are no premium charges for joining the Envision Appointment Alerts service for receiving text messages, however, standard message and data rates may apply. Charges are dependent on your service plan which may include fees from your carrier to send and receive text messages.

If you initiate a chargeback to any of the SMS usage billings, we will charge your account an additional $30 for each chargeback.

How to opt-out or opt-in to our service


To unsubscribe from our services: Text STOP to 54499 at anytime to end services. A confirmation text will then be sent to you stating that your request has been received.

You may restart your subscription by texting JOIN to 54499.

Support / Help


If you would like to contact us, please email support@roaringsurf.com, fill out the contact form , or call 321-285-2131. Additionally, you may text HELP to 54499.

Spam and Abuse


To report SPAM or abuse or to contact us, you can fill out the contact form or call 321-285-2131. Please include the organization name you would like to report, or the phone number that received the abusive text message.

Message Frequency


If you opt-in to receive text messages from Envision Appointment Alerts, you will receive 3 messages per appointment.

Supported Carriers


Envision Appointment Alerts is available on the following carriers:

Alltel, Appalachian Wireless, AT&T, Bluegrass Cellular, Boost Mobile, Cellcom, Cellular South, Centennial Wireless, Cincinnati Bell, GCI, Immix Wireless, Inland Cellular, IV Cellular, Nex-Tech Wireless, Nextel Communications, nTelow, Sprint PCS, T-Mobile, United Wireless, Verizon Wireless, Virgin Mobile, and West Central Wireless.

Unsupported Carriers


We are able to deliver messages to the following mobile phone carriers:

U.S. Cellular

Privacy Policy


Envision Appointment Alerts will never, under any circumstances, sell or distribute an end user's cell phone number to third parties or your company's own clients without prior approval from the end user.

Envision Appointment Alerts will never directly market to end users any services for which the end user has not opted in, either by cell phone, text message or email.

Envision Appointment Alerts will never distribute any personal information about an end user, including phone number, name, billing information, or any other piece of identifying information.

Envision Appointment Alerts may use or disclose information about you, including your personal information, under the following circumstances:

  • To Provide you with products and services you request.
  • To anticipate and resolve problems and conflicts with our products and services.
  • For verification and authentication purposes in regards to requests or changes of any personal information or data related.
  • For other purposes communicated to you at the time you provide or authorize the use of your information.
  • To enforce our Terms of Use or other legal agreements.
  • To outsource any of the tasks referenced in this Privacy Policy, such as customer service.
  • In response to a subpoena, court order, or other legal process.
  • To establish or exercise our legal rights or defend against legal claims.
  • To a company controlled by, or under common control with, Envision Appointment Alerts for any purpose permitted by this Privacy Policy.
  • When Envision Appointment Alerts believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
  • In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Envision Appointment Alerts.